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WUHLD vs Beyond: Which Online Will Service Should You Choose?

· 21 min

Note: The following scenario is fictional and used for illustration.

Emma spent three hours comparing online will services before narrowing her choice to WUHLD and Beyond. Both cost around £90-100, both promised 15-minute completion, both offered legal review. The prices seemed nearly identical, but when she looked closer, the differences became clear.

Beyond charged £90 upfront but required a £10 annual subscription for updates—meaning £140 over five years. WUHLD charged £99.99 once with free lifetime updates. Beyond included National Will Register registration (worth £30). WUHLD included three expert guides Beyond didn't offer.

Neither difference was huge on its own, but together they mattered. Emma needed to make a choice based on real value, not just the sticker price.

If you're comparing WUHLD and Beyond, you're not alone. Both services make will creation accessible and affordable compared to solicitor fees which can exceed £650. This article compares them side-by-side—pricing, features, legal review, customer support, and real user experiences—so you can choose the service that best fits your situation.

Table of Contents

WUHLD vs Beyond: Quick Comparison at a Glance

Before we examine each factor in detail, here's how WUHLD and Beyond compare across the key features most people care about:

Feature WUHLD Beyond
Initial cost (single will) £99.99 £90
Couples/mirror wills cost £199.98 (2 × £99.99) £135
Update costs Free lifetime £10/year subscription
Included documents/guides Will + 3 expert guides Will only
Legal review included Yes Yes
Completion time 15 minutes 15 minutes
National Will Register Manual (£30 or free in May) Included free
Customer support options Email, help center Live chat, phone, email
Trustpilot rating Building review base 4.0/5 (1,000+ reviews)
Best for Frequent updaters, single wills Couples, one-time wills

Both services offer substantial savings compared to traditional solicitor fees, which typically range from £100-£350 for a basic will and can exceed £650 for more comprehensive services.

Now let's break down each factor in detail, starting with the area most people care about first: price.

Pricing Breakdown: Initial Cost vs Long-Term Value

The sticker price tells only part of the story. To understand true value, you need to calculate total cost of ownership over the years you'll keep your will.

Initial costs:

  • WUHLD: £99.99 for a single will
  • Beyond: £90 for a single will

Beyond appears £9.99 cheaper initially. But here's what happens over time when you factor in updates. For a complete breakdown of will writing costs across all options, see our comprehensive guide.

Total cost comparison:

Time Period WUHLD Total Cost Beyond (No Updates) Beyond (With £10/year Subscription)
Year 1 £99.99 £90 £100
Year 5 £99.99 £90 £140
Year 10 £99.99 £90 £190

Beyond's £10/year update subscription is optional. If you never update your will, you pay nothing extra beyond the initial £90. But if you do need updates and don't subscribe, you'll pay £90 each time you need a new will.

Real-world scenario:

Sarah created her will at 35. Over the next 20 years, she updated it three times: once when her daughter was born, again when she bought a house, and a third time when she changed executors.

  • WUHLD cost: £99.99 total (free lifetime updates)
  • Beyond cost without subscription: £90 + £90 + £90 + £90 = £360
  • Beyond cost with subscription: £90 + (£10 × 20 years) = £290

For Sarah, WUHLD saved her £190-£260 over two decades.

Couples pricing:

If you're creating mirror wills as a married couple or civil partners, Beyond offers better initial value:

  • WUHLD: £99.99 × 2 = £199.98
  • Beyond: £135 (couples discount)

Beyond saves you £64.98 upfront. However, if both partners subscribe for updates at £10/year each (£20 total annually), WUHLD becomes cheaper after 3.25 years.

Key takeaway:

For most people who expect to update their will 2-3 times over their lifetime, WUHLD's one-time fee offers better value. If you're creating mirror wills as a couple and genuinely don't expect to make any changes, Beyond's £135 couples price is £65 less than two individual WUHLD wills.

Price matters, but what you get for that price matters more. Let's compare what's included.

What's Included: Features and Documentation

Both services provide a legally valid will when properly executed, but the supporting materials differ significantly.

WUHLD includes:

  • Complete will document (legally binding when executed and witnessed according to Wills Act 1837)
  • Testator Guide (12-page document explaining how to execute your will properly)
  • Witness Guide (instructions to give your witnesses)
  • Asset Inventory Guide (comprehensive checklist of what to include in your estate planning)
  • Preview feature (see your complete will before paying, no credit card required)
  • Free lifetime updates (unlimited changes at no additional cost)

Beyond includes:

  • Complete will document (legally binding when executed and witnessed)
  • Legal expert review (every will checked by in-house legal professionals)
  • National Will Register registration (normally £30 separately)
  • Free preview before paying
  • Optional: £10/year subscription for unlimited updates plus secure storage
  • Optional: Lasting Power of Attorney for £60 plus government fees
  • Optional: Executor service (starting £495) and probate services

What neither service includes:

  • Physical will storage (both are download-and-print services)
  • In-person consultations
  • Phone drafting appointments
  • Notarization (not required for UK wills)

James used WUHLD's Testator Guide to understand exactly how to sign his will—in what order, with witnesses present, and what to tell his witnesses beforehand. This prevented a common execution error that invalidates wills when beneficiaries act as witnesses.

Claire chose Beyond for the included National Will Register registration. This free service (worth £30) means her executor can find her will easily after her death. WUHLD users can register independently for £30 or free during May.

Feature comparison table:

Feature WUHLD Beyond
Will document ✓ ✓
Legal review ✓ ✓
Expert guides 3 guides None
Will Register Manual (£30 or free in May) Included free
Free updates Lifetime With £10/year subscription
Preview before payment ✓ ✓
LPA service Not currently offered £60 + govt fees
Executor service Not offered From £495

Both services include legal review, but how does that process actually work? Let's examine the compliance and validation each service provides.

The critical question: "Will my will actually be valid?" Both services help you meet UK legal requirements, but they cannot guarantee validity in all circumstances.

UK legal requirements for valid wills:

Under Section 9 of the Wills Act 1837, a valid will must:

  1. Be in writing and signed by the testator (will maker)
  2. Appear that the testator intended by signature to give effect to the will
  3. Be signed in the presence of two or more witnesses present at the same time
  4. Have each witness attest and sign the will in the presence of the testator

WUHLD's legal review process:

  • Automated validation during completion (flags errors like beneficiaries acting as witnesses)
  • Expert review before download available
  • Testator Guide ensures proper execution and witnessing
  • Platform prevents common mistakes through guided questions

Beyond's legal review process:

  • Every will checked by in-house legal expert
  • Reviewed within 5 working days
  • Approval required before download
  • Live chat support for clarification during drafting

Michael tried to name his wife as a witness. WUHLD's platform flagged this error immediately, explaining that beneficiaries and their spouses cannot witness under Section 15 of the Wills Act 1837. This prevented his will from being invalid.

Linda completed her Beyond will on Monday and received her legal expert approval email on Thursday (within 5 working days). The review confirmed her will met all legal requirements before she downloaded and signed it.

Important limitation both services share:

  • Neither service can guarantee testamentary capacity (your mental capacity to make a will at the time of signing)
  • Neither service provides legal advice (both are document preparation services)
  • Final validity depends on proper execution (signing and witnessing according to strict formalities)

Both WUHLD and Beyond produce wills that meet the requirements of the Wills Act 1837 when properly executed. The responsibility for correct signing and witnessing ultimately rests with you as the testator. For detailed information on online will legal validity, see our complete guide.

Legal validity matters, but ease of use determines whether you'll actually complete your will. Let's compare the user experience.

Ease of Use: Platform Comparison

Both services advertise 15-minute completion times for straightforward situations. Here's how the experience differs:

Question format:

  • WUHLD: Step-by-step guided interface with progress indicators showing how much remains
  • Beyond: Questionnaire format with section-by-section approach

Interface comparison:

  • WUHLD: Modern guided platform with explanations and tooltips for each question
  • Beyond: Form-based completion with live chat support available during drafting

Help available during completion:

  • WUHLD: In-app explanations, tooltips, and comprehensive help articles
  • Beyond: Live chat support, phone support, and online help team ready to answer questions

Preview functionality:

  • WUHLD: Full will preview before payment, no credit card required
  • Beyond: Free to try, only pay when ready to download

Tom completed his WUHLD will in 12 minutes on his lunch break using his mobile phone. He saved his progress, then finished on his desktop that evening. The progress indicators helped him know how much remained.

Rachel used Beyond's live chat three times during completion to clarify executor responsibilities. She received responses within 2-3 minutes each time and appreciated having human support available when she felt uncertain.

Both services work on desktop and mobile devices, require no software installation, and let you save progress and return later. The main difference is whether you prefer self-guided completion with comprehensive written guidance (WUHLD) or access to live support (Beyond).

What happens when you need help after you've completed your will? Customer support quality varies between services.

Customer Support and Response Times

Support availability and responsiveness become critical when you have questions about execution, storage, or updates.

Support channels available:

  • WUHLD: Email support, comprehensive help center, in-app guidance
  • Beyond: Live chat, phone support, email support

Response times:

  • WUHLD: Email responses within 24-48 hours (target)
  • Beyond: Live chat advertises 2-3 minute response times; phone support available during business hours

Common support issues:

Both services handle similar questions about downloading documents, execution instructions, and updating wills. WUHLD addresses these primarily through written guides and email support. Beyond offers real-time chat and phone support for immediate assistance.

Andrew couldn't find his downloaded will file three months after creating it. He emailed Beyond support and received a recovery link within 3 hours. The next week, he called them with a question about witnesses and got an answer immediately via phone.

Sophie used WUHLD's Witness Guide instead of needing to contact support. She found all execution instructions clearly written in the guide and completed her signing process confidently without external help.

Customer review themes:

Beyond's Trustpilot reviews with a 4.0/5 rating show consistent praise for support: "very responsive," "polite and helpful," and "quick response via chat."

However, a minority of negative reviews mention support delays: "Called 3 times and left messages, no one called back. Sent 3 emails, no reply."

WUHLD is building its review base as a newer service. The focus on comprehensive written guides aims to answer common questions without requiring direct contact.

Support quality matters most when you need to update your will. Here's how the update process differs between services.

Updating Your Will: Costs and Process

Your circumstances change over time. Marriage, divorce, children, property purchases, and executor changes all trigger will updates. How easy and affordable is it to make these changes?

When you should update your will:

  • Marriage (automatically revokes previous wills under UK law)
  • Divorce or dissolution of civil partnership
  • Birth or adoption of children
  • Acquiring significant assets (property purchase, inheritance)
  • Death of a beneficiary or executor
  • Change in distribution wishes
  • Moving to Scotland or Northern Ireland (different legal systems)

WUHLD update process:

  • Log into your account at any time
  • Make changes to any section of your will
  • Download your updated will immediately
  • Sign and witness the new will (previous will becomes void)
  • Cost: £0 (free lifetime updates included in initial £99.99)

Beyond update process:

  • Without subscription: Create new will, pay £90 again
  • With £10/year subscription: Log in, make unlimited changes, download immediately
  • Sign and witness new will
  • Updated will stored in secure storage (if subscribed)

Legal requirement for updates:

You cannot handwrite changes on your existing will—this invalidates it. You must create a new will or execute a properly witnessed codicil (amendment document). Both services require you to create a new will for changes, which must be signed and witnessed with the same formality as your original. Learn more about how to update your will properly.

Jennifer made her WUHLD will at 33 when she bought her first flat. She updated it free at 36 when she married (changed beneficiary from parents to husband). She updated it free again at 38 when her son was born (added guardianship provisions). She updated it free at 40 when she bought a house (updated asset description).

Total update cost: £0.

If Jennifer had used Beyond without subscription: 3 updates × £90 = £270 additional cost beyond initial £90.

Mark and Helen created Beyond mirror wills for £135 at age 60 when they retired. They haven't updated in 5 years and don't plan to. Their circumstances are stable—their adult children are settled, their estate is simple. They chose not to pay the £10/year subscription because they don't expect to make changes.

Total cost: £135 (cheaper than WUHLD's £199.98 for two individual wills).

Cost comparison over 5 years:

Scenario WUHLD Total Cost Beyond (No Subscription) Beyond (With Subscription)
No updates £99.99 £90 £140
1 update £99.99 £180 £140
2 updates £99.99 £270 £140
3 updates £99.99 £360 £140

If you expect to update your will even once over the next 5-10 years, WUHLD's free lifetime updates offer better value. If you're creating a will in later life with stable circumstances and no expected updates, Beyond's lower initial cost may be preferable.

Solicitor updates cost £30-£70 for codicil amendments or £125-£260+ for new wills, making both online services substantially cheaper for updates.

Both services work well for straightforward estates, but neither is suitable for every situation. Here's when you should use a solicitor instead.

Limitations: When You Should Use a Solicitor Instead

Honest assessment of limitations builds trust. Both WUHLD and Beyond excel for straightforward estates but have clear boundaries.

Geographic limitations:

  • WUHLD: England and Wales only
  • Beyond: England and Wales only
  • Scotland and Northern Ireland use different legal systems and require specialist advice

Complexity limitations (both services):

Neither WUHLD nor Beyond is designed for:

  • Business ownership and succession planning
  • Agricultural property and farming estates
  • Overseas assets and international property
  • Complicated trust arrangements
  • Tax planning for estates exceeding the £325,000 inheritance tax threshold (unless passing to spouse/civil partner, which is exempt)
  • Disabled beneficiaries requiring special trusts
  • Estranged family members (risk of inheritance claims)
  • Concerns about testamentary capacity challenges

When to choose an online will service vs solicitor:

Choose online will service (WUHLD or Beyond) if:

  • Your assets are in England/Wales only
  • You have straightforward distribution wishes
  • Your estate is below £325,000 or passes to spouse (inheritance tax exempt)
  • No business ownership or complex investments
  • No concerns about will challenges

Choose solicitor if:

  • Estate exceeds £325,000 and doesn't pass to spouse
  • Business or agricultural property involved
  • Overseas assets or property outside UK
  • Disabled beneficiaries requiring protective trusts
  • Estranged family members who might contest
  • You need inheritance tax planning advice
  • Any concerns about capacity being challenged

Graham owns a £2.5M estate including investment properties in Spain and a small business. He needs inheritance tax planning and business succession strategy. Neither WUHLD nor Beyond suits his needs—he requires a specialist private client solicitor (typical cost: £1,200+ for comprehensive estate planning).

Paula has a straightforward estate: £180,000 house, £40,000 savings, personal possessions. She wants everything split equally between her two adult children. Both WUHLD and Beyond work perfectly for her situation, saving her £550+ compared to solicitor fees.

Both companies acknowledge these limitations and recommend professional advice for complex situations. This honesty about scope demonstrates integrity.

Assuming your situation suits an online service, what do actual users say about their experiences with WUHLD and Beyond?

Customer Reviews: What Real Users Say

Real customer feedback reveals what works well and what frustrates users. Beyond has substantial review history we can analyze.

Beyond review summary:

Trustpilot rating: 4.0/5 from 1,064 reviews (96% positive ratings)

Positive themes (96% of reviews):

  • "Quick" and "easy to use"
  • "Convenient" and "straightforward"
  • "Responsive support" and "helpful chat"
  • "Clear process" with "everything explained properly"
  • Completion times of 15 minutes or less

One Beyond user wrote: "Spectacularly easy. It was so simple and straightforward and literally doesn't take more than 15 mins to complete. £90 is a good price as getting involved with solicitors or other companies etc would be much more time-consuming and probably more pricier."

Negative themes (4% of reviews):

  • Delayed customer service responses
  • Will storage update delays
  • Some users felt pressured to consider funeral plans (though Beyond confirms these are entirely optional)
  • Phone support occasionally unavailable

One frustrated Beyond customer reported: "I have paid for my will and not received it. I have called 3 times and left a message with a very helpful and polite person, who has promised someone will call me back and no one has called me. I have sent 3 emails chasing up my will, and no one has replied."

WUHLD review context:

WUHLD is a newer service building its review base. The platform emphasizes transparency through free will previews before payment, lifetime free updates with no recurring fees, and comprehensive educational guides to empower users to execute wills correctly without constant support contact.

Common praise across both services:

  • Faster and cheaper than solicitors
  • Simple completion process
  • Clear language (not overly legal)
  • Confidence that will meets legal requirements

Review comparison:

Factor Beyond WUHLD
Trustpilot rating 4.0/5 (1,064 reviews) Building review base
Completion speed 15 minutes (commonly cited) 15 minutes (target)
Common praise Easy, quick, responsive support Clear guidance, free updates
Common complaints Delayed responses (minority) Limited review history
Would recommend 96% positive rating N/A (newer service)

Beyond's 96% positive rating from over 1,000 reviews demonstrates strong customer satisfaction for the majority of users. The 4% negative reviews focus primarily on customer service delays rather than product quality or legal validity concerns.

As a newer service, WUHLD's approach focuses on preventing the need for support contact through comprehensive written guidance, transparent pricing, and free lifetime updates that eliminate subscription anxiety.

Frequently Asked Questions

Q: What's the main difference between WUHLD and Beyond?

A: The main difference is pricing and included features. WUHLD costs £99.99 and includes your will plus three expert guides (Testator, Witness, and Asset Inventory). Beyond costs £90 for a basic will but charges £10/year for updates, and includes National Will Register registration (worth £30). Both services take around 15 minutes to complete and produce legally valid wills when properly executed.

Q: Which service is better value for money?

A: WUHLD offers better long-term value. While Beyond's initial cost is £90, you'll pay £10 annually for updates (£140 after 5 years). WUHLD charges £99.99 once with unlimited free updates for life. Both include legal review, but WUHLD includes three expert guides that Beyond doesn't provide.

Q: Can I update my will for free with either service?

A: WUHLD includes unlimited free updates for life with your one-time £99.99 payment. Beyond requires a £10 annual subscription for unlimited updates. Without the subscription, Beyond charges for new wills if you need to make changes (starting from £90 again).

Q: Do both services offer legal review of my will?

A: Yes, both WUHLD and Beyond include legal review by qualified professionals. WUHLD's wills are reviewed by legal experts before you download. Beyond's wills are checked by in-house legal experts. Both ensure your will meets UK legal requirements under the Wills Act 1837.

Q: Which service is better for complex estates?

A: Neither WUHLD nor Beyond is designed for complex estates involving business ownership, overseas assets, or complicated trust arrangements. For straightforward UK estates (property, savings, personal possessions), both work well. For complex situations, both companies recommend consulting a specialist solicitor.

Q: Does Beyond include National Will Register registration?

A: Yes, Beyond includes free registration with the National Will Register (normally £30). WUHLD does not currently include automatic will registration, but you can register your will independently for £30 or free during Free Will Registration Month (May 1-31 annually).

Q: How do customer reviews compare between WUHLD and Beyond?

A: Beyond has over 1,000 Trustpilot reviews with a 4.0/5 rating, with customers praising ease of use and quick completion. WUHLD is a newer service building its review base. Both services show strong customer satisfaction for straightforward will creation, though some Beyond users report delays with customer service response times.

Need Help with Your Will?

Whether you choose a service for frequent updates or one-time creation, understanding the comparison between online will platforms ensures your estate planning documents reflect your wishes accurately and affordably.

Create your will with confidence using WUHLD's guided platform. For just £99.99, you'll get your complete will (legally binding when properly executed and witnessed) plus three expert guides. Preview your will free before paying anything—no credit card required.

Legal Disclaimer:

This article provides general information only and does not constitute legal or financial advice. WUHLD is not a law firm and does not provide legal advice. Laws and guidance change and their application depends on your circumstances. For advice about your situation, consult a qualified solicitor or regulated professional. Unless stated otherwise, information relates to England and Wales.

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