Note: The following scenario is fictional and used for illustration.
Emma spent 45 minutes navigating LegalZoom UK's website, searching for simple will pricing. As a marketing manager who'd used LegalZoom briefly in California five years ago, she expected the same polished service in Manchester.
Instead, she found conveyancing services prominently advertised, vague references to a 'Legacy' digital will app, and no clear pricing structure.
"I just wanted to know: can I make a will with LegalZoom in the UK, and how much does it cost?" she told me later. After acquiring Yorkshire-based Beaumont Legal in 2015 for £6.4m, LegalZoom UK shifted focus away from will services and sold Beaumont to consolidator Metamorph in 2020.
This article provides the clear comparison Emma needed—with verified pricing, real features, customer reviews, and honest guidance on whether LegalZoom UK or WUHLD suits your needs as a UK customer.
Table of Contents
- LegalZoom UK: What's Actually Available in 2026?
- WUHLD: UK-Native Will Service Overview
- Pricing Comparison: One-Time vs Subscription
- Features & Documents: What You Actually Get
- Customer Reviews: What Real Users Say
- Legal Validity & UK Law Compliance
- User Experience: Ease of Use & Support
- Who Each Service Suits Best
- The Verdict: Which Service Should You Choose?
- Frequently Asked Questions: WUHLD vs LegalZoom UK
- Conclusion
- Need Help with Your Will?
- Related Articles
LegalZoom UK: What's Actually Available in 2025?
LegalZoom is a household name in the US—millions have used their services for wills, business formations, and legal documents since 2001. But their UK presence tells a very different story.
LegalZoom UK was licensed as an alternative business structure (ABS) in January 2015, becoming the first US-based legal business to operate in England and Wales. By December 2015, they'd acquired Beaumont Legal, a 200-year-old Yorkshire firm described as "one of the UK's leading conveyancing firms" with 129 staff.
The acquisition signaled LegalZoom's intention to build a "next-generation law firm" in the UK. Their flagship product was Legacy, a £4.99/month digital will app launched in 2018.
Backed by Beaumont Legal's advice, the Legacy app allowed users to make wills on their smartphones, complete with digital scrapbooks for memories and messages. Features included auto-updating (removing guardians when children turned 18) and digital asset management for social media passwords.
But in 2020, LegalZoom sold Beaumont Legal to Metamorph Law after "continued decline in business performance." The sale price wasn't disclosed publicly, but LegalZoom reportedly paid Metamorph $1.2m in working capital and recorded a $1.8m loss on the transaction.
Since then, LegalZoom UK's website has focused predominantly on conveyancing services. The Legacy app's current availability remains unclear—there's no prominent advertising, no clear pricing, and no obvious way to access the service through their UK website.
This contrasts sharply with LegalZoom US, which offers transparent will pricing ($99-$249), comprehensive estate planning packages, and attorney consultations. UK customers searching for similar clarity find themselves confused—exactly as Emma experienced.
WUHLD: UK-Native Will Service Overview
WUHLD was built specifically for England and Wales law. There's no US parent company, no adapted templates from American state law, and no confusion about service availability.
The proposition is straightforward: £99.99 one-time payment for a legally binding will, with no subscriptions, renewals, or hidden fees.
When Sarah, a 42-year-old teacher from Bristol, needed a will for her £340,000 estate (property plus savings), WUHLD's questionnaire guided her through beneficiaries, guardians for her two children, and executors in 18 minutes. She previewed the entire will free, paid £99.99 once, and had her printed documents ready for signing within 30 minutes.
What's included in £99.99:
- Legally binding will document (compliant with Wills Act 1837 when properly executed)
- Testator Guide (12-page document explaining how to sign and store your will)
- Witness Guide (clear instructions to give your two witnesses)
- Complete Asset Inventory template (comprehensive list of what to document)
- Free preview before payment (no credit card required)
- Lifetime access to your will document
- Email support for questions
WUHLD is designed for the over 90% of UK estates that have no inheritance tax liability. Current thresholds mean individuals can pass on up to £325,000 (or up to £500,000 when including the residence nil-rate band for property passing to direct descendants), and couples can protect up to £1 million.
For straightforward estates—property, savings, personal possessions, named beneficiaries—WUHLD provides everything you need without solicitor fees.
Pricing Comparison: One-Time vs Subscription
This is where the difference becomes stark.
LegalZoom UK's Legacy app was priced at £4.99 per month when it launched in 2018. That works out to £59.88 per year. Over five years, you'd pay £299.40 for subscription access.
WUHLD costs £99.99 once. That's it. No monthly fees, no annual renewals, no surprise charges.
5-year cost comparison:
| Service | Year 1 | Year 2 | Year 3 | Year 4 | Year 5 | Total |
|---|---|---|---|---|---|---|
| WUHLD | £99.99 | £0 | £0 | £0 | £0 | £99.99 |
| LegalZoom UK (Legacy) | £59.88 | £59.88 | £59.88 | £59.88 | £59.88 | £299.40 |
| Savings with WUHLD | £199.41 |
David, 51, made a will with LegalZoom UK's Legacy app in 2019 at £4.99/month. Over five years (2019-2024), he paid £299.40. When his subscription lapsed in 2024, he wasn't sure if his will was still valid or if he needed to pay again to update it.
With WUHLD's one-time £99.99 payment, he would have saved £199.41 and retained permanent access to his will document.
How does this compare to other UK services?
| Service | Initial Cost | Updates | 5-Year Total |
|---|---|---|---|
| WUHLD | £99.99 | Included | £99.99 |
| LegalZoom UK (Legacy) | £59.88/year | Included (while subscribed) | £299.40 |
| Farewill | £100 | £10/year | £150 |
| Which? Wills | £99 | Fees apply | £99+ |
| Solicitor | £328 average | Variable fees | £328+ |
The subscription model does have one advantage: unlimited updates while subscribed. If you expect to update your will frequently (new children, house moves, executor changes), subscriptions could suit your workflow.
But for most people creating a will, you complete it once, sign it, store it safely, and only update when major life changes occur—typically every 3-5 years. For that pattern, one-time payment offers better value.
Features & Documents: What You Actually Get
Let's compare what each service actually provides.
WUHLD includes:
- Will document (legally binding when executed per Wills Act 1837)
- Testator Guide: How to sign, witness, and store your will
- Witness Guide: What your witnesses need to know
- Asset Inventory: Comprehensive template for documenting your estate
- Preview before payment: See your complete will free
- UK law-specific guidance: Unmarried partner protections, intestacy warnings, guardian requirements
- Email support: Questions answered by UK customer service
LegalZoom UK Legacy included (based on 2018 launch features):
- Digital will document
- Digital scrapbook: Memories and messages for loved ones
- Auto-updating features: Guardian removal when child turns 18
- Digital assets section: Social media passwords and online account access
- Video messages capability
- Smartphone-based completion
- Legal backing: Initially supported by Beaumont Legal advice (sold 2020, current backing unclear)
Feature-by-feature breakdown:
| Feature | WUHLD | LegalZoom UK (Legacy) |
|---|---|---|
| Legally binding will | ✓ | ✓ |
| Testator guidance | ✓ | Unclear (post-Beaumont sale) |
| Witness guide | ✓ | Not advertised |
| Asset inventory | ✓ | ✓ (digital assets focus) |
| Digital scrapbook | ✗ | ✓ |
| Multimedia messages | ✗ | ✓ |
| Auto-updates (e.g., guardian age) | ✗ | ✓ (if subscription active) |
| Legal review backing | UK law-specific | Previously Beaumont Legal |
| Preview before paying | ✓ (full will) | Unclear |
| Desktop compatibility | ✓ | Primarily smartphone |
| One-time payment option | ✓ | ✗ (subscription only) |
Emma valued LegalZoom UK's digital scrapbook feature for leaving video messages to her children. But when Beaumont Legal was sold in 2020, she worried about who was backing the legal accuracy of her will.
WUHLD doesn't include multimedia features but focuses on core legal documents with clear guidance, ensuring your will meets all statutory requirements under the Wills Act 1837 Section 9: written, signed by the testator, witnessed by two independent adults present simultaneously.
If digital scrapbooks and video messages matter deeply to you, LegalZoom UK's approach was innovative. But if you need a clear, legally compliant will at transparent pricing, WUHLD's focus on essentials delivers better value.
Customer Reviews: What Real Users Say
Customer reviews reveal important differences in user experience.
LegalZoom UK reviews:
LegalZoom UK's Trustpilot page shows mixed feedback. Common complaints include:
- Billing issues: Customers report unexpected charges continuing after cancellation attempts
- Auto-renewals: Difficulty stopping subscriptions
- Refund problems: Long delays getting money back for unused services
- UK service clarity: Confusion about what's actually available for UK customers
- Customer service delays: Long wait times for responses
One LegalZoom UK customer reported being billed monthly for nearly five years without knowledge, struggling to get a refund despite repeated requests. Another switched from LegalZoom for conveyancing after they weren't on the lender's authorised list, spending three weeks trying to get a £395 refund for property searches.
Some customers did praise individual LegalZoom UK representatives for professionalism and helpfulness when they finally reached someone.
Broader context:
LegalZoom (primarily reflecting US reviews) has mixed ratings across platforms. The pattern suggests strong service for some, but recurring issues with billing transparency and customer service responsiveness.
UK competitor reviews for context:
- Farewill: Rated 4.9/5 by over 13,000 Trustpilot reviewers
- Which? Wills: Award-winning, backed by trusted consumer brand
- WUHLD: Reviews building as newer UK service (check current Trustpilot for latest)
The review pattern suggests that established UK-native services have earned stronger trust from British customers specifically for will services, while LegalZoom UK's strength remains conveyancing rather than wills.
Legal Validity & UK Law Compliance
Let's be clear: both WUHLD and LegalZoom UK wills are legally valid under the Wills Act 1837 if properly signed and witnessed.
The Wills Act 1837 Section 9 requires:
- Will must be in writing
- Signed by the testator (or someone in their presence by their direction)
- Testator intends the signature to give effect to the will
- Signature made or acknowledged in presence of two or more witnesses present simultaneously
- Each witness attests and signs in the presence of the testator
Any will meeting these requirements—whether from WUHLD, LegalZoom UK, Which? Wills, Farewill, or handwritten at home—is legally valid.
The difference lies in UK-specific legal guidance quality.
Why UK-native design matters:
Under England & Wales intestacy rules, if you die without a valid will and have an unmarried partner, they inherit nothing—even if you lived together for decades. Your estate goes to blood relatives or, if none exist, to the Crown.
WUHLD's questionnaire explicitly asks about unmarried partners and guides you to name them as beneficiaries. It's unclear if LegalZoom UK's service (adapted from US law, where state intestacy rules differ significantly) emphasizes this UK-specific risk.
Other UK-specific considerations:
- Statutory legacy: If you die with a spouse and children, your spouse receives personal chattels plus a statutory legacy (£322,000 where there is surviving issue) before children inherit. Does your will service explain this?
- Guardian requirements: Under the Children Act 1989, named guardians only take effect if both parents die. Does your service clarify this UK-specific rule?
- Inheritance tax thresholds: UK-specific nil-rate bands (£325,000 individual, £500,000 with residence nil-rate band, £1 million for couples) determine whether your estate owes tax.
WUHLD's guidance is written specifically for England and Wales law. LegalZoom UK's US parent may lack the same nuanced understanding of British legal requirements.
When you need a solicitor instead:
Both WUHLD and LegalZoom UK are designed for straightforward estates. You should consult a solicitor if you have:
- Estate value exceeding inheritance tax thresholds
- Business interests or partnerships
- Overseas property
- Complex family situations (estranged relatives, second marriages, dependents with special needs)
- Concerns about will challenges or mental capacity
- Trust arrangements or sophisticated tax planning needs
For the over 90% of estates with no inheritance tax liability, online services work perfectly well. For complex estates, solicitor fees averaging £328 are justified by the expertise you receive.
User Experience: Ease of Use & Support
Practical experience matters when you're creating something as important as your will.
WUHLD experience:
- Average completion time: 15 minutes for straightforward wills
- Device compatibility: Desktop, tablet, or mobile—works on all platforms
- Process: Step-by-step questionnaire in plain English
- Preview: See complete will free before paying anything (no credit card required)
- Format: Download as PDF for printing and signing
- Support: Email support with UK business hours
- Updates: Contact support for changes; updated document provided
James, 29, completed his WUHLD will during his lunch break on his work laptop. He previewed it, made two edits (changed executor from brother to sister), and downloaded the final PDF—all in 22 minutes. He printed three copies that evening and signed with two colleagues as witnesses the next day.
LegalZoom UK Legacy experience (based on 2018 launch features):
- Average completion time: Not advertised
- Device compatibility: Primarily smartphone-based app
- Process: Digital-first interface with smartphone completion
- Preview: Unclear if full preview available before subscription
- Format: Initially hard copy for wet signature (current process unclear)
- Support: Unclear post-Beaumont Legal sale
- Updates: Auto-updates for certain changes (e.g., guardian age) while subscribed
LegalZoom UK's Legacy app required Emma to complete her will on her iPhone, which felt cramped for reviewing beneficiary details and guardian selections. She appreciated the auto-update feature for guardian age but worried about accessing her will if she switched from iOS to Android.
Comparison table:
| User Experience | WUHLD | LegalZoom UK (Legacy) |
|---|---|---|
| Avg completion time | 15 minutes | Not advertised |
| Device compatibility | Desktop, tablet, mobile | Primarily smartphone |
| Free preview | Full will before payment | Unclear |
| Document format | PDF download | Hard copy + digital (unclear current) |
| Support | Email (UK hours) | Unclear post-Beaumont |
| Updates/changes | Contact support | Auto-updates (if subscribed) |
| Plain English guidance | ✓ | ✓ |
| UK-specific scenarios | ✓ | Unclear |
The desktop vs mobile question matters more than you might think. Reviewing beneficiary names, executor responsibilities, and guardian choices requires careful attention. A full-screen desktop experience (with option for mobile) gives you more space to think clearly.
Who Each Service Suits Best
Honest assessment: different services suit different people.
WUHLD is best for:
- UK residents with straightforward estates (property, savings, personal possessions)
- People who prefer one-time payments over subscriptions
- Users who want clear, transparent UK-specific legal guidance
- Estates under £325,000 (or £500,000 with property going to descendants) with no inheritance tax concerns
- People who value simplicity and want to preview their will free before committing
- Anyone who wants desktop compatibility alongside mobile options
Sarah, 34, unmarried partner, two young children, £280,000 estate (flat plus savings): WUHLD suited her perfectly. Straightforward beneficiaries (partner plus children), guardians named, executors chosen—completed in 19 minutes for £99.99.
LegalZoom UK Legacy might suit:
- Users who strongly prefer smartphone-based apps over desktop interfaces
- People who want multimedia features (digital scrapbook, video messages)
- Those comfortable with monthly subscription models
- Users who value auto-updating features (e.g., guardian age changes)
- BUT: Current unclear availability makes it difficult to recommend confidently
If LegalZoom UK's Legacy app is still available and its digital scrapbook feature deeply matters to you, it may suit your needs—despite higher long-term costs. But you'll need to verify current service availability directly with LegalZoom UK.
Consider a solicitor instead if:
- Estate value exceeds inheritance tax thresholds (£325,000+ individual, £500,000+ with property for descendants, £1 million for couples)
- You own business interests, overseas property, or complex assets
- Your family situation is complicated (estranged relatives, second marriages, dependents with special needs)
- You're concerned about will challenges or lack mental capacity
- You need trust arrangements or tax planning strategies
Michael, 58, owns three rental properties (£890,000 total) plus business interests, second marriage with children from first marriage: Needs solicitor. Complex estate, potential inheritance tax (over thresholds), family dynamics require professional advice. Solicitor fee of £328+ justified.
The Verdict: Which Service Should You Choose?
This comparison isn't about declaring WUHLD "better" than LegalZoom UK universally. It's about helping you make an informed decision based on clear facts.
For most UK customers (over 90% with estates under inheritance tax thresholds):
WUHLD offers clearer value:
- £99.99 one-time payment vs £299.40+ over 5 years subscription
- Designed specifically for England & Wales law with no US adaptation needed
- Transparent pricing and clearly advertised service availability
- Free preview before payment reduces risk
- Desktop and mobile compatibility
For UK legal compliance:
Both services produce legally valid wills when properly executed. The difference lies in UK-native design versus adaptation.
WUHLD's guidance is written specifically for British intestacy rules, inheritance tax thresholds, and guardian requirements under UK law. LegalZoom UK's service comes from a US parent company with less transparent UK-specific features.
For transparency:
WUHLD's pricing and included documents are clearly advertised on their website. LegalZoom UK's current will service offering is unclear—their UK website emphasizes conveyancing, with Legacy app availability uncertain since the 2020 Beaumont Legal sale.
For innovative features:
LegalZoom UK's Legacy app offered creative multimedia features (digital scrapbooks, video messages, auto-updating guardians) that go beyond basic will creation. If these features deeply matter to you and the service is still available, it's worth exploring.
But remember: these features come with subscription costs (£299+ over 5 years) and unclear current availability.
For customer experience:
Mixed reviews of LegalZoom UK (billing issues, support delays, unclear UK service) versus emerging UK-native alternatives with stronger British customer satisfaction.
The honest conclusion:
For the vast majority of UK customers seeking a straightforward, transparent, legally compliant will at a fair one-time price, WUHLD's UK-native approach is the clearer choice in 2025.
If you're specifically drawn to LegalZoom UK's multimedia features and comfortable with subscription pricing, verify current service availability directly before committing.
Frequently Asked Questions: WUHLD vs LegalZoom UK
Q: Is LegalZoom available in the UK?
A: LegalZoom UK exists but has limited will service offerings compared to their US operations. Their main UK focus shifted to conveyancing after acquiring Beaumont Legal in 2015, which they later sold in 2020. Their 'Legacy' digital will app launched in 2018 at £4.99/month, but current availability and features are unclear compared to established UK providers.
Q: What's the difference between WUHLD and LegalZoom UK?
A: WUHLD is a UK-native service designed specifically for England and Wales law, offering wills at £99.99 one-time payment with no subscriptions. LegalZoom UK is the British arm of a US company with subscription-based pricing (historically £4.99/month) and limited UK-specific features. WUHLD includes all documents upfront, while LegalZoom's UK availability and current offerings are unclear.
Q: How much does LegalZoom UK cost compared to WUHLD?
A: LegalZoom UK's 'Legacy' app was priced at £4.99/month (£59.88/year minimum), totaling £299.40 over five years. WUHLD costs £99.99 one-time payment with no subscriptions, saving £199.41 over five years. WUHLD includes your will plus three expert guides, while LegalZoom UK's current pricing structure and included documents are not clearly advertised.
Q: Which online will service is better for UK customers?
A: UK-native services like WUHLD, Farewill, and Which? Wills are better suited for UK customers because they're designed specifically for England and Wales law. LegalZoom's limited UK presence and focus on conveyancing rather than will services makes it less competitive. Over 90% of estates have no inheritance tax liability, making straightforward UK-focused services more appropriate for most people.
Q: Is LegalZoom trustworthy for UK wills?
A: LegalZoom UK partnered with Beaumont Legal (acquired 2015, sold 2020) for their UK will service. However, LegalZoom's Trustpilot UK reviews show mixed feedback, with common complaints about billing, customer service delays, and unclear UK service availability. UK-regulated alternatives like WUHLD (with clear pricing and UK-specific guidance) offer more transparency for British customers.
Q: Can I use LegalZoom if I live in the UK?
A: LegalZoom UK's current will service availability is unclear. Their 'Legacy' digital will app launched in 2018, but the company shifted focus to conveyancing and later sold Beaumont Legal. For reliable UK will services, consider UK-native providers like WUHLD (£99.99), Farewill (£100), or Which? Wills (£99) that are designed specifically for England and Wales law.
Conclusion
Key takeaways from this comparison:
- LegalZoom UK shifted focus away from wills after selling Beaumont Legal in 2020, with unclear current service availability
- Pricing favors WUHLD: £99.99 one-time vs £299.40+ over five years subscription
- UK law expertise matters: WUHLD designed specifically for England & Wales versus US-adapted service
- Transparency differs: WUHLD offers clear pricing and free preview; LegalZoom UK's current offerings unclear
- Over 90% of UK estates have no inheritance tax liability, making straightforward UK services appropriate for most people
Emma's 45-minute search for LegalZoom UK pricing shouldn't have been that difficult. When you're making important decisions about your family's future, you deserve clarity.
WUHLD provides that clarity: transparent pricing, UK-specific legal guidance, free preview before payment, and a straightforward path to a legally valid will.
Need Help with Your Will?
Understanding the differences between WUHLD and LegalZoom UK helps you make an informed choice for your will. The comparison above shows how UK-native design and transparent pricing matter when creating this crucial document.
Create your will with confidence using WUHLD's guided platform. For just £99.99, you'll get your complete will (legally binding when properly executed and witnessed) plus three expert guides. Preview your will free before paying anything—no credit card required.
Related Articles
- Do I Need a Will? 7 Reasons Most UK Adults Need One
- UK Will Requirements: Is Your Will Legally Valid?
- What Happens If You Die Without a Will in the UK?
- How Much Does a Will Cost in the UK?
- Online Will vs Solicitor: Which Should You Choose?
- WUHLD vs Beyond: Which Online Will Service Should You Choose?
- WUHLD vs Farewill: Which Online Will Service is Better?
- WUHLD vs Co-op Legal Services: Which Will Writing Service is Right for You?
- WUHLD vs Which? Wills: Which Online Will Service is Right for You?
Legal Disclaimer:
This article provides general information only and does not constitute legal or financial advice. WUHLD is not a law firm and does not provide legal advice. Laws and guidance change and their application depends on your circumstances. For advice about your situation, consult a qualified solicitor or regulated professional. Unless stated otherwise, information relates to England and Wales.
Sources:
- LegalZoom to make first UK acquisition - Law Gazette
- Exclusive: US legal giant sells its ABS to consolidator - Legal Futures
- LegalZoom launches 'digital will' in first UK product roll-out - Legal Futures
- Inheritance Tax nil-rate band and residence nil-rate band thresholds from 6 April 2026 - GOV.UK
- IHTM12111 - Succession: intestacy: rules in England and Wales - GOV.UK
- IHTM12122 - Succession: intestacy: distributions (England & Wales): statutory legacy - GOV.UK
- Wills Act 1837, Section 9 - legislation.gov.uk
- Top free or cheap will-writing services - MoneySavingExpert
- How much does it cost to make a will? - Farewill